We are seeking a Manager for our new gourmet market opening in the Spring, called a.
Market.
This role will oversee the daily operations of our upscale gourmet and coffee market.
*Job Description*
* Manage all aspects of the gourmet market’s operations, including inventory management, merchandising, staffing and customer service.
* Develop and implement strategies to drive sales, increase profitability, and achieve business objectives while maintaining the highest standards of quality and service.
* Lead, mentor, and motivate a team of market associates, providing training, and salesmanship.
* Curate diverse selection of gourmet foods, specialty products, and artisanal goods, sourcing from local and international suppliers and staying informed about industry trends and consumer preferences.
* Develop and execute promotional campaigns, events, and tastings to attract new customers, enhance brand awareness, and drive traffic to the market.
* Monitor and analyze key performance indicators, such as sales performance, inventory turnover, and customer feedback, and use insights to identify opportunities for improvement and optimization.
* Ensure compliance with health and safety regulations, food safety standards, and company policies and procedures, maintaining a clean, organized, and inviting environment for customers and employees.
* Cultivate relationships with vendors and suppliers, negotiate contracts, and manage inventory levels to minimize waste and maximize freshness and profitability.
* Handle customer inquiries, complaints, and special requests in a professional and proactive manner, striving to exceed expectations and build long-term relationships with customers.
* Perform other duties as assigned by the General Manager.
*Experience, Skills and Knowledge *
* Minimum of 2 years of experience in retail management, preferably in a gourmet market, specialty food store or similar environment.
* Passion for gourmet foods and strong understanding of food and beverage trends, culinary techniques and artisanal products.
* Excellent leadership and team-building skills, with the ability to inspire, motivate, and develop a high performing team.
* Exceptional communication and interpersonal skills, with a customer-centered approach and a knack for building rapport with customers and employees.
* Proficiency in MS Office suite and retail management software, experience with inventory management systems and POS systems a plus.
* Flexible schedule with the ability to work evenings, weekends and holidays as needed.
* Opening experience preferred but not required.
*Physical Requirements:*
* Must be able to lift/push/pull up to 50 lbs.
* Sits, stands, bends, stretches, lifts items and moves frequently during working hours.
Job Type: Full-time
Pay: $75,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Weekends as needed
Experience:
* Food management: 2 years (Required)
Work Location: In person
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