*Dispatcher*
*We are looking for an experienced truck dispatcher that can help us coordinate and schedule our 6-7 truck teams that are out daily collecting donations.
This position also will include some really fun work doing social media posts and posting products for sale online with ebay, etc.
*
*PURPOSE*: The Dispatcher is responsible for scheduling vehicles to receive donations in the most efficient manner while representing Habitat Values in each encounter.
*KEY RESPONSIBILITIES:*
Ensure and maintain a high level of customer service.
* Accurately accept donation information from customers
* Understand store criteria for donation acceptance
* Schedule appointments with donors
* Enter and maintain all information on scheduling software with all necessary details
* Keep customer information and dispatch schedules current at all times so that all stores can access accurate information.
* Confirm and provide times for all appointments one business day prior
* Send routes to assigned trucks before 1st appointment daily
* Notify customers of necessary changes to appointments/make every effort to keep original appointment with alternate resources
* Maintain a wait list for those requesting unavailable dates and contact to schedule in event of cancellation
* Answer phones and provide customers with store information
* Provide information to inquiring customers about the mission of Habitat and how their donation is used.
* Maintain safe, clean, organized work environment
* Perform other duties as directed on as-needed basis
PREFERRED ATTRIBUTES:
* Great customer service skills
* Must have very high ethical standards
* Ability to follow direction
* Good computer skills
*Essential Job Functions:*
* Effective communication and listening skills both verbal and non-verbal.
* Computer skills: Microsoft Office Suite and other assorted cloud based programs.
* Ability to sit stationary or walk and stand for extended periods of time.
Must be able to twist, turn, bend, stoop, climb, balance, stoop, kneel, crouch, crawl, reach, push, pull and subject to environmental conditions, noise and hazards.
* Worker is required to have visual acuity to operate motor vehicles and/or power tools and copier equipment.
* Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* Typical retail store settings combined with outside environmental conditions; subject to noise, vibration, hazards and activities occurring inside and outside and often extreme temperatures.
* Limited travel may be required, fast paced environment with medium-high stress based on multiple projects, deadlines, timelines and the need to react quickly and respond quickly.
Habitat for Humanity of Greater Palm Beach County is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Habitat for Humanity of Greater Palm Beach County Inc.
is committed to safeguarding the health of our employees and providing a safe work environment for everyone.
Because of this, the Company has implemented a Drug-Free Workplace Policy to comply with Florida Statute 440.
102(Drug Free Workplace).
Job Type: Full-time
Pay: From $15.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Vision insurance
Schedule:
* Day shift
* Every weekend
* Monday to Friday
Experience:
* Microsoft Office: 1 year (Required)
* Customer service: 1 year (Preferred)
* Dispatching: 1 year (Preferred)
* Multi-line phone systems: 1 year (Preferred)
Language:
* English (Required)
* Spanish (Preferred)
Work Location: In person
Whatsapp
