Visual Excellence
Be clean and well groomed
All workout attire must be clean, neat and in good repair
Smile
Behavioral excellence
Be positive and enthusiastic
Work at keeping yourself motivated
Encourage your participants
Be knowledgeable and in control
Learn members’ names and use frequently
Change workouts and music frequently
Preparing for your Class
Always to prepared to teach, know your routine
Be familiar with your music
Perfect cueing skills
Begin class on time
Emphasize the members workouts, not your own
Responsibilities
It is the instructors’ responsibility to take attendance in every class.
Please request all members sign-in prior to the start of each class.
In the case of premium/specialty programs, the instructor is to follow pre-set attendance procedures.
Instructors are to be in the room 5 minutes prior to the start of class.
All classes should start and end on time.
Any materials used for your class (steps, mats, weights, etc.
) must be put back after each class.
It is the responsibility of the instructor to find a substitute if they are unable to teach their class.
The instructor is then to notify the group exercise coordinator/wellness director of the change.
It is the responsibility of all instructors to participate in and support all “Annual Campaign” activities and events.
Evaluations
Instructors will be evaluated on a yearly basis
Evaluation will be based on:
Overall presentation
Performance in class
Technical aptitude
Instructors will also be evaluated on a quarterly basis.
Evaluation will be based on customer service expectations.
Class Standards
Introduce yourself at the beginning of every class
Heart rates should be taken twice during the course of the class
Demonstrate modifications, remind participants to modify and encourage individuals to work at their own pace
Keep participants moving
Instructors must teach according to description of the class
With beginner participants:
Make them feel comfortable
Discuss heart rate ranges
Spend time with them on technique, choreography and proper form
Instructor Standards
Instructors are required to attend all staff meetings and attend a new employee orientation within 30 days of hire.
As employees of the YMCA you are to promote the Y’s programs and services as well other classes offered on the group fitness schedule.
Instructors are expected to be courteous to all members and staff
Current CPR and AED certifications are required by all staff.
Instructors’ certification in AFAA, ACE, ACAM or the YMCA is required.
Service to Members
Learn members’ names and use at every opportunity
Be available to members
Be aware of opportunities to assist members
Correct members in a courteous and respectful manner, when exercising incorrectly
Be approachable, show sincere interest and enthusiasm
YMCA COMPETENCIES (LEADER):
Mission and Community Oriented: Accepts and demonstrates YMCA values.
Works effectively with people of different backgrounds, abilities, opinions and perceptions.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
People Oriented: Seeks first to understand the other person’s point of view, and remains calm in challenging situations.
Builds rapport and relates well to others.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Results Oriented: Strives to meet or exceed goals and deliver a high-value experience for members.
Embraces new approaches and discovers ideas to create a better member experience.
Makes sound judgments, and transfers learning from one situation to another.
Establishes goals, clarifies tasks, plans work and actively participates in meetings.
Supports fundraising.
Follows budgeting policies and procedures, and reports all financial irregularities immediately.
Personal Development Oriented: Accurately assesses personal feelings, strengths and limitations and how they impact relationships.
Pursues self-development that enhances job performance.
Demonstrates an openness to change, and seeks opportunities in the change process.
Disclaimers
Must complete successful criminal background check and drug screen.
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.
The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees.
Please see your manager should you have any questions about this policy or these job duties.
This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management.
Job descriptions and duties may be modified when deemed appropriate by management.
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