Collections Processor
Palmdale currently operates in more than 50 counties across Florida and provides a wide range of tailored commercial fuel and lubricant solutions to customers in the agricultural, industrial, construction, marine, and government sectors.
Operating out of 15 locations statewide, the company is a leader in the industry in the procurement and sale of gasoline, diesel, biodiesel, commercial and industrial lubricants, and chemicals that are used across a diverse set of end markets.
We are currently recruiting a Collections Processor.
We are seeking a dynamic, hard-working professional with a desire to work for a fast-paced, corporate organization.
In addition to exceptional customer service skills, you must have a “roll-up your sleeves” attitude.
Job Responsibilities
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and sending missing documents.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Job Requirements
Must be comfortable communicating with customers over the phone
Proficient in Microsoft Office Suite – including Word, Excel, and Outlook
Detailed oriented
Exceptional customer services skills
Positive and professional demeanor
Excellent verbal and written skills
Strong negotiation abilities
Stable work history
Benefits
Your Health Plans:
Medical
Dental
Vision
Life
Disability
Supplemental Benefits
Your Money Management:
401(K) Retirement Savings Plan with Company match
Your Work Life Balance:
Paid Time Off
Paid Holiday
Your Career:
Competitive compensation
Employee Referral Bonus
On the job paid training
An Equal Opportunity Employer/Vet/Disability
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