Accounts Receivable Clerk

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.
S.
gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.
The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location: Amrit Ocean Resort & Residences.
.
.
The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida.
Located on 7.
5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential.
Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness.
Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out.
Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views.
Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.
Overview: We are seeking a highly organized and detail-oriented Accounts Receivable Specialist to join our finance team.
The Accounts Receivable Specialist will play a crucial role in managing customer credit, invoicing, and collections processes in accordance with Highgate Hotel's policies and procedures.
Responsibilities: Assist the sales team in establishing customer credit in compliance with company policies, including the application process, reference checks, credit limits, and deposit requirements.
Provide customers with accurate and timely invoices, statements, and schedules.
Verify charges to guest folios and banquet event orders for accuracy.
Manage full-cycle accounts receivable billing and City Ledger activities.
Verify charges to group resumes and ensure accuracy.
Perform reconciliation of guest folios to ensure accuracy and completeness.
Attend pre-conference meetings and meet with group contacts as necessary.
Sort, file, and pull charges for efficient billing and collections processes.
Post charges or credits promptly and accurately.
Prepare final invoices for email distribution to clients.
Conduct collection calls and emails for assigned groups.
Respond promptly and effectively to customer inquiries, escalating issues to operating departments and supervisors as needed.
Maintain an efficient collection process, including organizing filing and tracing systems, issuing demand letters, monitoring returned checks and chargebacks, and preparing bad debt write-offs.
Ensure proper internal control by monitoring guest ledger and advance deposit ledger, and any related subsidiary ledgers.
Evaluate current and delinquent customer accounts, review reconciliations and settlements, and refer uncollectible debts for write-off.
Review credit card chargeback inquiries and ensure hotels respond promptly and according to policy.
Assist customers with invoice questions and discrepancies as necessary.
Qualifications: Education & Experience: · High School diploma or equivalent required.
· At least one year of progressive experience in a hotel or related field preferred.
· College course work in related field helpful.
· Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications.
Physical requirements: · Flexible and long hours sometimes required.
· Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects